We accept purchase orders from school boards, hospitals and government agencies. All US public K-12 Schools, accredited Higher Educational Institutions, Hospitals and government agencies qualify for Net 30-day terms.
Download a copy of our W-9.
how much do FATWHEELS WEIGH?
Small FATWHEELS - 10 lbs.
Large FATWHEELS - 11 lbs.
Small (HD) FATWHEELS - 20 lbs.
Adult FATWHEELS - 20 lbs.
when will i get my ORDER?
We strive to ship the same business day if orders are placed by 12:00 Noon EST. During our busy season, orders may take up to 3-5 business days to ship. Our shipping system with notify you when your order ships and supply you with your UPS tracking number. We ship UPS ground.
do you ship INTERNATIONALLY?
Bow Cycle & Sports in Calgary, Alberta is our Canadian Distributor - click this link & you will be re-directed to their website: Bow Cycle
Outside of North America
If you are inquiring from outside of North America, please contact eSpecialNeeds - click this link & you will be re-directed to their website: eSpecialNeeds
do you accept RETURNS?
We do everything we can to avoid returns. They are costly & frustrating.
Please take the time to work with our tech department to get the right fit the first time. Fill out this form and submit it and someone from our tech department will contact you to make sure that our products will fit with your bicycle before you order:
In the event of a return, there may be up to a 20% re-stocking fee if the returned item has been installed or cannot be re-sold as new. The customer is responsible for all return shipping costs.